Terms of service
Last updated: 15 June 2026
OVERVIEW
This website, www.bestofbeauty.shop, is operated by Best of Beauty Ltd, trading as Best of Beauty.
Best of Beauty is a Shopify storefront operated by Best of Beauty Ltd, a company registered in England and Wales.
Company Name: Best of Beauty Ltd
Company No: 15013996
VAT No: 489991891
Registered Office Address: 86-90 Paul Street, London, EC2A 4NE, United Kingdom
Trading Address: 31 Westbere Drive, Stanmore, HA7 4RF, United Kingdom
Email: sales@bestofbeauty.shop
Phone: +442086296378
Throughout this website, the terms “we”, “us” and “our” refer to Best of Beauty Ltd trading as Best of Beauty.
Best of Beauty Ltd offers this website, including all information, tools, products, and services available from this site, to you, the customer, subject to your acceptance of the terms, conditions, policies, and notices stated here.
By visiting our website or purchasing from us, you agree to be bound by these Terms of Service, together with any additional terms, conditions, and policies referenced on this website, including our Refund and Returns Policy, Privacy Policy, Shipping Policy, and any other customer policies available on our website.
Please read these Terms of Service carefully before using our website. If you do not agree to these Terms of Service, you should not access the website or use our services.
Our store is hosted on Shopify Inc. Shopify provides the e-commerce platform that allows us to sell our products and services to you.
We are an online retail business. We are not a wholesaler and do not supply goods for resale on marketplaces or third-party platforms.
SECTION 1 – ONLINE STORE TERMS
By using this website, you confirm that you are at least the age of majority in your country, state, or place of residence, or that you have the consent of a parent or legal guardian.
You may not use our products for any unlawful or unauthorised purpose. You must not use this website or our services in a way that violates any applicable law, regulation, or third-party rights.
You must not transmit viruses, malware, worms, or any other harmful code.
Any breach of these Terms of Service may result in termination of your access to our services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone where permitted by law, including where we reasonably believe there is fraud, abuse, misuse of our website, misuse of our policies, or unlawful activity.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of our website, services, products, content, or contact details without our express written permission.
You understand that your content, excluding payment card information, may be transferred unencrypted and may involve transmission over various networks. Payment card information is encrypted during transfer and processed securely by our payment providers.
The headings used in these Terms are included for convenience only and do not limit or otherwise affect the Terms.
SECTION 3 – ACCURACY OF INFORMATION
We aim to ensure that the information on our website is accurate, complete, and current. However, we cannot guarantee that all information will always be free from errors, omissions, or inaccuracies.
Product descriptions, images, ingredients, packaging, availability, pricing, promotions, delivery estimates, and other information may occasionally contain errors or may change without notice.
The material on this website is provided for general information only and should not be relied upon as the sole basis for making decisions.
We reserve the right to correct, update, or remove information on the website at any time.
SECTION 4 – PRICES AND SERVICE CHANGES
Prices for our products are subject to change without notice.
We reserve the right to modify, suspend, or discontinue any part of the website, service, product range, or content at any time without notice.
We shall not be liable to you or any third party for any price change, product change, suspension, or discontinuation of any product or service.
SECTION 5 – PRODUCTS AND SERVICES
Our products are sold online through this website and may be available in limited quantities.
We have made reasonable efforts to display product images, colours, packaging, and descriptions as accurately as possible. However, we cannot guarantee that your device screen will display colours accurately, or that packaging will always appear exactly as shown.
Brands may update packaging, formulations, ingredients, shade names, product designs, product sizes, or product presentation from time to time. Product images are provided for guidance only.
All products are subject to availability. We reserve the right to limit quantities, discontinue products, or refuse orders where permitted by law.
Products may be returned only in accordance with our Refund and Returns Policy.
Where a product is sold as expired, this will be clearly stated in the product title or description, including wording such as “EXP” or “Expired”. Expired products are non-returnable and non-refundable unless faulty or not as described.
We do not guarantee that any product will meet individual expectations, preferences, or suitability requirements. Customers should check ingredients, usage instructions, shade information, and product suitability before purchase.
SECTION 6 – BILLING AND ACCOUNT INFORMATION
You agree to provide current, complete, and accurate purchase, billing, shipping, and account information for all purchases made on our website.
You agree to promptly update your account and contact information so that we can complete transactions and contact you if needed.
We reserve the right to refuse, limit, or cancel any order where we reasonably believe the order may be fraudulent, inaccurate, unauthorised, placed for resale, placed by a dealer or distributor, or otherwise in breach of these Terms.
If we cancel or amend an order, we may attempt to notify you using the email address, billing address, shipping address, or phone number provided at the time the order was placed.
For more information about returns and refunds, please review our Refund and Returns Policy.
SECTION 7 – ORDER ACCEPTANCE AND CANCELLATION
An order is not accepted until it has been confirmed and processed by us.
We may cancel an order before dispatch if there is a stock error, pricing error, payment issue, suspected fraud, address issue, or another reasonable reason preventing fulfilment.
If an order is cancelled before dispatch, a refund will be issued to the original payment method.
Orders cannot usually be cancelled once they have been dispatched or handed to the courier. Once dispatched, the order will need to follow our Refund and Returns Policy where applicable.
SECTION 8 – SHIPPING AND DELIVERY
We aim to process and dispatch orders in accordance with the delivery information shown on our website.
Delivery times are estimates and may vary due to courier delays, public holidays, address issues, weather, operational disruption, or other matters outside our control.
Once an order has been dispatched, delivery is handled by the relevant courier or postal provider.
Customers are responsible for providing a complete and accurate delivery address at checkout.
Where tracking confirms delivery to the address provided, including delivery to a safe place, reception, concierge, mailroom, communal area, or nominated location, we may rely on the courier’s tracking, GPS, and proof of delivery information when reviewing delivery queries.
SECTION 9 – RETURNS AND REFUNDS
Returns and refunds are governed by our Refund and Returns Policy, which is available on our website.
Customers must request returns within the stated return period and follow the return instructions provided.
Items must be returned in accordance with our policy, including any hygiene, safety, condition, packaging, or product-specific requirements.
Refunds are processed to the original payment method once the return has been received, inspected, and approved.
SECTION 10 – OPTIONAL TOOLS
We may provide access to third-party tools, apps, payment providers, returns portals, review platforms, delivery tracking services, or other external services.
These third-party tools are provided “as is” and “as available”. We do not control all third-party tools and are not responsible for their operation, availability, security, accuracy, or performance.
Your use of third-party tools is at your own discretion and may be subject to the third party’s own terms and policies.
SECTION 11 – THIRD-PARTY LINKS
Our website may contain links to third-party websites or services.
We are not responsible for examining or evaluating third-party content, websites, products, services, accuracy, policies, or practices.
Any use of third-party websites or services is at your own risk. You should review the third party’s terms and policies before using their services.
SECTION 12 – USER COMMENTS, REVIEWS, FEEDBACK, AND SUBMISSIONS
If you submit reviews, feedback, comments, photographs, suggestions, or other content to us or through our website, you agree that we may use, edit, copy, publish, distribute, and display that content where permitted by law.
You agree that your submissions will not violate the rights of any third party, including copyright, trademark, privacy, or other legal rights.
You must not submit unlawful, abusive, defamatory, misleading, obscene, fraudulent, or harmful content.
We reserve the right to remove or moderate content where permitted by law.
SECTION 13 – PERSONAL INFORMATION
Your submission of personal information through our website is governed by our Privacy Policy.
Please review our Privacy Policy for information about how we collect, use, store, and share personal information.
SECTION 14 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, images, ingredients, pricing, promotions, offers, shipping charges, delivery times, stock availability, or other information.
We reserve the right to correct errors, inaccuracies, or omissions and to update information or cancel orders if any information on the website is inaccurate, including after an order has been submitted.
Where required by law, we will provide appropriate information, corrections, or remedies.
SECTION 15 – PROHIBITED USES
You are prohibited from using the website or its content:
for any unlawful purpose;
to solicit others to perform unlawful acts;
to violate any laws, regulations, or rules;
to infringe our intellectual property rights or the rights of others;
to harass, abuse, insult, harm, defame, slander, intimidate, or discriminate;
to submit false or misleading information;
to upload or transmit viruses, malware, or harmful code;
to collect or track the personal information of others;
to spam, phish, pharm, pretext, spider, crawl, scrape, or otherwise misuse the website;
to interfere with or circumvent website security features;
to make fraudulent purchases, false claims, chargeback abuse, or dishonest returns claims.
We reserve the right to terminate or restrict your use of the website or services for violating any prohibited use.
SECTION 16 – DISCLAIMER OF WARRANTIES
We do not guarantee that your use of the website or services will be uninterrupted, timely, secure, or error-free.
We do not guarantee that any results obtained from using the website or services will be accurate or reliable.
The website, services, and products are provided subject to applicable consumer rights and laws. Nothing in these Terms is intended to exclude or limit any rights you may have under UK consumer law.
SECTION 17 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Best of Beauty Ltd, trading as Best of Beauty, and our directors, employees, affiliates, suppliers, service providers, and partners shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, services, or products.
Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any rights that cannot be excluded under applicable consumer protection law.
SECTION 18 – INDEMNIFICATION
You agree to indemnify and hold harmless Best of Beauty Ltd, trading as Best of Beauty, and our directors, employees, affiliates, suppliers, service providers, and partners from any claim, demand, loss, liability, or expense arising from your breach of these Terms or your violation of any law or third-party rights.
SECTION 19 – SEVERABILITY
If any part of these Terms of Service is found to be unlawful, void, or unenforceable, that part shall be deemed severed from these Terms and shall not affect the validity and enforceability of the remaining provisions.
SECTION 20 – TERMINATION
These Terms of Service remain effective unless terminated by either you or us.
You may stop using our website at any time.
We may terminate or restrict your access to our website or services if we reasonably believe that you have breached these Terms, acted unlawfully, acted fraudulently, misused our policies, or created risk to our business, customers, or service providers.
SECTION 21 – ENTIRE AGREEMENT
These Terms of Service, together with our policies and any notices posted on our website, constitute the entire agreement between you and us regarding your use of our website and services.
Any failure by us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
SECTION 22 – GOVERNING LAW
These Terms of Service and any separate agreements through which we provide services to you shall be governed by and interpreted in accordance with the laws of England and Wales.
SECTION 23 – CHANGES TO THESE TERMS
We may update, change, or replace any part of these Terms of Service by posting updates on this page.
It is your responsibility to check this page periodically for changes.
Your continued use of our website following the posting of any changes constitutes acceptance of those changes.
SECTION 24 – CONTACT INFORMATION
Questions about these Terms of Service should be sent to us using the contact details below:
Best of Beauty Ltd
Trading as Best of Beauty
Company No: 15013996
VAT No: 489991891
Registered Office:
86-90 Paul Street
London
EC2A 4NE
United Kingdom
Trading Address:
31 Westbere Drive
Stanmore
HA7 4RF
United Kingdom
Email: sales@bestofbeauty.shop
Phone: +442086296378